Privacy Policy
Last updated: 11 November 2026
This policy explains what personal data we process when you visit electricscooterzadar.com or contact us to rent an e-scooter, why we do it and what rights you have.
Data controller
LELA, obrt za turizam, vl. Dominik Sikirić
Put Mira 18, 23205 Bibinje, Croatia
OIB 70780099031
Contact: [email protected] · +385 95 893 2340
What this website collects
This website has no user accounts, no comments and no analytics or advertising trackers. We do not sell personal data.
When you open a page, our hosting provider Cloudflare automatically processes technical data (IP address, browser, device, date and time, requested page) to deliver the website and protect it from attacks and spam. Legal basis: our legitimate interest in a secure, working website (Art. 6(1)(f) GDPR). These logs are kept only briefly.
Contact form
The contact form on this website does not send or store anything on our server. When you click “Send message”, it opens your own e-mail app with your name, e-mail address and message filled in — the message is sent only if you send that e-mail yourself. We then receive it in our e-mail inbox (Gmail, a service of Google Ireland Limited).
When you contact us or rent an e-scooter
If you message us on WhatsApp or Viber, call us or send an e-mail, we receive your name, phone number or e-mail address, the content of your message and the rental details you share (dates, delivery address, number of scooters). We use this data only to answer you and to arrange your rental. Legal basis: steps prior to and performance of a contract (Art. 6(1)(b) GDPR).
On delivery we sign a rental agreement with you, which includes your name and passport or ID card details, and we record the payment and the damage deposit. We keep these records for as long as Croatian law (e.g. accounting and tax rules) requires.
WhatsApp is a service of WhatsApp Ireland Limited (Meta). When you use it, WhatsApp’s own privacy policy also applies.
Third-party content on this website
Google Fonts – fonts are loaded from Google servers (Google Ireland Limited). Your browser sends your IP address to Google for this. Google privacy policy.
Links to WhatsApp, Google reviews, Facebook, TripAdvisor, our bike rental website and other sites take you to services with their own privacy policies.
Cookies
This website does not set any cookies and does not use any tracking technologies.
Recipients and transfers outside the EU
Your data may be processed by our service providers Cloudflare (hosting), Google (fonts, e-mail) and Meta (WhatsApp), and – where the law requires – by our accountant and public authorities. Some of these providers may process data outside the EU (e.g. in the USA) on the basis of the EU-US Data Privacy Framework or the EU standard contractual clauses.
How long we keep data
Messages and inquiries are kept as long as needed to handle your request and rental, and then deleted, unless the law requires us to keep them longer (e.g. rental agreements and invoices).
Your rights
You have the right to access your data, to have it corrected or deleted, to restrict or object to its processing, to data portability, and to withdraw any consent you have given. To use these rights, write to [email protected] – we reply within one month, free of charge.
You can also lodge a complaint with the Croatian data protection authority (AZOP) or with the data protection authority in your country.
Changes
We may update this policy when our website or services change. The current version is always published on this page.